Cybersecurity
Customer Success
Cybersecurity

Customer Success Story: Follett Corporation

Follett provides a wide range of educational products to Pre-K and K-12 schools, districts, and college campuses. For more than 140 years, the company has been focused on making it easier for schools to run, teachers to teach and students to learn. The company serves over half of the students in the United States, and works with 80,000 schools as a leading provider of education technology, services and print and digital content. Follett Corporation is also higher education’s largest campus retailer and a hub for school spirit and community, operating nearly 1,200 local campus stores and over 1,600 virtual stores across the continent.

GuidePoint Provides Tailored Solutions to Help Follett Corporation Address their Specific Security Challenges

Paul Groisman, Director of Cybersecurity and Chief Information Security Officer (CISO) for Follett Corporation, and his team selected GuidePoint Security as a partner because of the breadth and depth of expertise, as well as GuidePoint’s personalized approach. GuidePoint Security has taken the opportunity to learn about our business, understand the Follett environment, understand our leadership structure, what our current challenges are, what are issues we dealt with in the past and develop an approach that is customized for our organization. That’s been quite significant.”

Another important point that Groisman notes is with regards to GuidePoint Security’s unique Regional Partnership model. I have access to my account executive, as well as to our regional partners. I have the ability to ask questions and get immediate responses. This is what clearly separates GuidePoint apart from some other competitors in this space – having this local touch, but national capability sets them apart.

Paul Groisman says:

“I would recommend GuidePoint to other CISOs because they take a customized and tailored approach to their customers. Rather than trying to push certain products, they really take the time to know and understand their customer’s environment, know and understand their dependencies and what their problems are. Without trust you don’t have anything. I think GuidePoint takes a really hard stance on trying to build trust with their customers and be that trusted Security Advisor.”