Cybersecurity
Customer Success
Cybersecurity

Customer Success Story: Nuance Communications

Nuance Communications (NASDAQ: NUAN) is a technology pioneer with market leadership in conversational A.I. and ambient intelligence. A full-service partner trusted by 77 percent of U.S. hospitals and 85 percent of the Fortune 100 companies worldwide, Nuance creates intuitive solutions that amplify people’s ability to help others.

GuidePoint Helps Nuance Communications Improve their Security Posture

The GuidePoint team has regular, weekly calls with Mark Gilman, Security Manager at Nuance Communications and his team to discuss strategy, problem solve and look at new security initiatives. GuidePoint provides the Nuance Communications security team with input and guidance on security best practice frameworks, as well as standards and technologies that can help them achieve their desired metrics and goals. Gilman also relies on GuidePoint to help develop the future state roadmap for Nuance Communications’ security programs.

Mark Gilman says:

“I believe GuidePoint’s unique because they have subject matter experts in each security domain area. They understand the landscape as well as they build a relationship with you and your team to understand what your problems and challenges are, and they help you develop strategies to achieve and address them. As it applies to our strategy, GuidePoint’s our constant consultant. They provide us with input and guidance on security best practice frameworks, as well as standards and technologies that can help us achieve our goals. They’re always there to help us as well as to help us develop our future state roadmap for our programs. GuidePoint delivers – they’re there when we need them. GuidePoint is basically family. At the end of the day GuidePoint is always there to help and that’s how they add value.”