Snapchat users across the country are spooked after some users’ AI feature posted a story by itself
August 16, 2023 – 13 News Tucson
Millions of people use Snapchat daily to connect with friends and family. However, users were alarmed to find the “My AI” feature, an artificial intelligence tool backed by ChatGPT, made a post on its own.
Snapchat claims it was a glitch that has now been fixed, and cyber security experts seem to agree.
“You kind of have to be willing to accept certain risks, like generative AI creating something random, unexpected and maybe a bit spooky,” said Brian Ledbetter. Ledbetter is a senior security strategist at GuidePoint Security.
“As we work through some of these hiccups, so to speak, I think these weird experiences should go down over time.”
Many users voiced their concerns about the safety of AI, especially when it comes to private information stored on Snapchat, with some deleting the app entirely. Experts say one way to prevent mishaps is to read the privacy policies or contact a social media company for clarification.
“If there is misalignment with the notice and policies and their expectations,” Ledbetter said, “reach out to the company and be like, ‘hey, this did not meet my expectation, how are you going to fix this?’”
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