Why penetration testers need presentation skills

June 9, 2023 – Published on IT Brew

While hired hackers require creativity and technical skills to find security flaws, pen testers who spoke with IT Brew also praised the importance of communicating findings clearly to execs with a range of technical knowledge. Presenting the risk is as valuable to an organization as finding a crafty way in.

“It’s not just finding the vulnerability,” said Alberto Rodriguez, managing security consultant at GuidePoint Security. “It’s really showcasing the impact.”

Pentesters agree that you need to be able to show your work, stay organized and practice. While none of the pen-test pros said they experienced blowups from clients, findings can occasionally lead to defensiveness and disbelief from execs. Ultimately, a pen tester needs to have a skill that’s not easily acquired: customer service.

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